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TERMS OF SERVICE

Last Updated: November 2025

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1. Agreement to Terms

These Terms of Service (“Terms”) govern your use of our website and home health services. By accessing www.reliablecarefl.com, you agree to these Terms.

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2. Our Services

Reliable Care provides home health services including personal care, support services, and caregiver assistance. Service availability may vary.

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3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and truthful information

  • Refrain from unlawful or abusive use of our website

  • Not interfere with website functionality

  • Respect caregiver and staff policies

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4. SMS/Text Messaging Terms

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A. Opt-In

By subscribing or providing your mobile number, you agree to receive SMS messages from Reliable Care.

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B. Message Categories

Messages may include:

  • Appointment reminders

  • Caregiver notifications

  • Service updates

  • Account verification

  • Promotional offers (if opted in)

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C. Message Frequency

Message frequency varies based on your interactions with us.

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D. Opt-Out

  • Reply STOP to opt out.

  • Reply HELP for help.

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E. Data Use

We do not:

  • Sell mobile numbers

  • Share opt-in information

  • Disclose SMS consent for promotional or marketing purposes

Your data is used only for message delivery via our SMS provider.

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5. Privacy Policy

Your use of our website is also governed by our Privacy Policy, located here
 

6. Disclaimers

Reliable Care provides services “as-is” without warranties of any kind.

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7. Limitation of Liability

Reliable Care is not liable for damages resulting from:

  • Website interruptions

  • Unauthorized access

  • Misuse of information

  • Service scheduling changes

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8. Changes to These Terms

We may update these Terms at any time.
You are responsible for reviewing them periodically.

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9. Contact Information

For questions about these Terms, contact:

Reliable Care
Website: www.reliablecarefl.com
Email: info@reliablecarefl.com
Phone: 866.932.2777

Jacksonville Location

4720 Salisbury Rd.

Jacksonville, FL 32216

Business Hours:

Monday-Friday: 9:00 am - 5:00 pm
On-Call Assistance Available 24/7

Toll Free: 866.932.2777

Broward Location

1975 E Sunrise Blvd. 

Jacksonville, FL 32216

Payment Accepted

Visa | MasterCard | American Express | Discover | Afterpay

Business Hours:

Monday-Friday: 10:00 am - 4:00 pm
On-Call Assistance Available 24/7

Bonded & Insured
License #239855 | 240173
Medicaid ID # 119780500 | 121948600

Broward: 754.732.6795

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© 2023 by Reliable Care.

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